DrivePass FAQ

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Find immediate answers regarding credit rollover policies, multi-vehicle wallet sharing, and our curated network of professional detailing workshops across Singapore.

Need further assistance? Our complete terms of service and detailed merchant guidelines are updated monthly for active members.

Do my monthly credits expire?

Can I share my wallet?

What is the cancellation policy?

No. Unused credits roll over automatically each month as long as your membership remains active. If you cancel, accumulated credits expire at the end of the billing cycle.

Yes. You can easily add a second household vehicle to share your credit wallet for an additional S$39/month, allowing effortless bookings for both cars.

Bookings can be canceled or rescheduled up to 24 hours in advance with zero penalty. Cancellations within 24 hours will forfeit the credits allocated for that service.

How do subscription tiers differ?

Who performs the detailing work?

Tiers grant 25, 50, or 75 credits monthly. Credits are redeemed for standardized packages (Wash & Go, Care, or Shine) at any of our trusted partner merchants.

We partner exclusively with vetted, professional Singaporean detailing merchants. Every partner is audited to ensure premium paintwork preservation and uncompromising care.

Still have questions?

Our Singapore-based support team is available via WhatsApp or email to help you optimize your car care subscription.